At some point in time, an organisation will transition through a technology lifecycle to improve efficiencies and productivity. MSI manages and consults throughout this process on small to medium sized projects.
MSI conduct several workshops to ensure that, an understanding of the project and consultation on the re-engineering, are communicated in high level concepts to key stakeholders and decisions makers.
Once stakeholder acceptance is established a detailed design and implementation phase begins to:
The major objectives for this infrastructure project were:
The major objectives for this IT Risk and Security project included:
Successful installation of flagship project introducing new technology (Siebel CRM Platform)
Manage any specified variations or timeline via customer’s change control process to ensure proper agreement by project stakeholders.
Management and development of a $25m confidential development initiative covering:
MSI were engaged, as consultants, by a key financial institution to review and make recommendations on the technology enablement services that support the off-shoring of business and IT capability. The project included:
Australia’s largest Milk Company engaged MSI to assess their current storage environment to assist in the forecasting of capital expenditure over the next four years.
MSI were required to show the high level current state storage infrastructure and a roadmap articulating the changes expected; the impact of how the deployed Standard Operating System (SOE) project and SAP project will impact on disk growth; SAN port utilisation, and software licenses. MSI provided recommendations on backup strategy, industry trends and opportunities to get the most effective use out of storage.
MSI were required to forecasts on disk growth based on the 3 tiers of disk storage currently deployed — based on structured, unstructured and semi structured data. MSI were able to forecast the expected tape drive growth based on new backup strategy and forecast tape costs by year and investigated the benefits of providing an archiving solution.
MSI provided expert business and IT consulting skills to assist in the delivery of the SOX Release Management Process and training for a financial services institution.
Services that MSI provided included:
Project review / health check for this large Australian Retailer’s MOE. The project objectives were to migrate the current 10,000 desktops and 500+ applications to Windows XP.
MSI’s role in this initiative included architecture and design capability for a new network backbone – Windows XP and Windows Server 2003 solution costing in excess of $250M. The project also included an External Application Delivery (EAD) solution to present VDI and Citrix Published Applications to internal staff and business partners (BPO, ITO, Mobility etc).
REACH, is a premier provider of international voice and satellite services in Asia, including the delivery of international service requirements for two of the largest established carriers in Asia (PCCW and Telstra). The operation and management of this diverse high-speed network includes more than 40 submarine cables across an internal network that stretches over 364,000 km around the globe, with nearly half of their traffic terminating at major hubs in Hong Kong and Australia.
REACH engaged MSI to rationalise and upgrade the Directory Services, centralise the messaging solution and provide a low cost solution to service the globally distributed end user computing environment. MSI provided design and management services to support delivery of:
The Building and Plumbing commissions engaged MSI to perform a technology merge of disparate distributing computing environments on both a desktop and infrastructure level.
This leading Telco owned information provider partnered with MSI to enable the successful solution implementation of the following high level deliverables.
Following the successful completion of Phase 1 Siebel CRM platform
Project management of a WinTel refresh and consolidation project for Reach Global Services Limited a joint ownership company between Telstra and PCCW suppling undersea data communication cables. The project, required designing, building and implementing a new WinTel server environment, centralisation of services to HUB sites including exchange and upgrading of Active Directory, and decommissioning of 50% of the existing WinTel server fleet.
The objective was to provide a Managed Operating Environment (MOE) globally for 5500 desktops and 1500 servers:
Transition management of Siebel Platform to full service and delivery model, allowing leverage by other areas covering: